Which three features of the IMAP are available on a Cisco Unity Express module?（） ["Download e-mail messages as attachments to voice-mail messages. ","Access voice-mail messages from general delivery mailboxes (GDM)s. ","Access voice-mail messages over the network or download them selectively. ","Delete voice-mail messages or mark them as read or unread in a manner similar to e-mail messages. ","View instant messages and voice-mail messages from a single integrated e-mail type client using IMAP. ","Play voice-mail locally using standard media players without requiring a connection to Cisco Unity Express."]
女性，52岁，剧烈咳嗽后，右腹股沟韧带内侧下方突然出现半球形包块，疼痛，不能回纳，伴恶心、呕吐，肛门不排气。腹部透视：腹腔胀气，有数个阶梯状液气平面。嵌顿性疝急诊手术前准备，错误的是（） ["禁食、禁饮","输液，纠正水、电解质失衡","备血","灌肠","胃肠减压"]
询问不满16周岁的（），应当通知其父母或者其他监护人到场。 ["违反治安管理行为人","被侵害人","目击证人","其他证人"]
【背景资料】某小区一栋30层建筑，4层以下为商业区，现浇框架结构，地下1层，首层A区域层高12m，标准层高3m。某日，在A区域顶板混凝土施工时，发生模板支撑体系整体失稳，导致大面积坍塌，造成人员伤亡及一定的经济损失。经调查发现该工程首层A区域模板支撑方案均按普通模板支撑体系搭设，支撑体系立杆间距过大，侧向支撑不到位，模板支架失稳，引起整体倒塌。
请根据上述背景资料完成以下选项。
该工程首层A区域模板支撑方案应专门编制高大模板专项方案，并应经专家论证，根据意见修改完善后方可实施。
论述SERVEQUAL服务模型。
城市公交枢纽布局规划的原则？
